Terms & Conditions for Drivers Renting a Car from Us
Please ensure you read and understand these terms before confirming your booking.
- Eligibility Criteria
- Drivers must be at least 21 years old (or as per local regulations).
- A valid driving license is required. International licenses are accepted for non-residents.
- Drivers must present a government-issued ID for verification.
- Vehicle Usage
- The car can only be driven by the driver(s) mentioned during booking.
- The vehicle is for personal use only and cannot be used for commercial purposes, racing, towing, or illegal activities.
- Smoking, alcohol, and transporting hazardous materials in the car are strictly prohibited.
- Rental Period
- The rental period begins at the time of pickup and ends at the agreed return time. Late returns will incur additional charges.
- Early returns will not result in a refund.
- Fuel Policy
- The vehicle will be provided with reserve fuel capacity.
- Fuel costs during the rental period are the driver's responsibility.
- Damage & Maintenance
- Drivers are responsible for the car's condition during the rental period.
- Any damage, dents, or scratches must be reported immediately. Repair costs due to negligence will be charged to the driver.
- Traffic Violations
- Drivers are liable for any traffic violations, fines, or penalties incurred during the rental period.
- The company reserves the right to charge administrative fees for handling such matters.
- Security Deposit
- A refundable security deposit will be collected at the time of booking.
- The deposit will be returned after verifying the vehicle's condition and fuel level, typically within 3-5 business days.
- Insurance
- Basic insurance coverage is included. However, this does not cover damages due to reckless driving, DUI, or accidents caused by negligence.
- Additional insurance coverage can be purchased at the time of booking.
- Breakdown & Assistance
- In case of a breakdown, drivers must immediately contact our 24/7 support team.
- Unauthorized repairs or towing services are not permitted.
- Cancellation Policy
- Cancellations made at least 24 hours before the booking time will be fully refunded.
- Cancellations within 24 hours may incur a cancellation fee.
- Termination of Agreement
- The company reserves the right to terminate the rental agreement if the driver violates the terms and conditions or engages in unsafe practices.
- Jurisdiction
- All disputes are subject to the jurisdiction of the courts in Pali Rajasthan.